Analysis Of The Book Columbus - 1244 Words

According to Howard Zinn, his main purpose for writing A People’s History of the United States was to give a detailed and more accurate account of the history of America. He wanted to give the history from the victim/native’s point of view. Instead of covering up the stories of the different people that weren’t included in our history lessons, he wants them to be able to be recognized as more than just the people that were eliminated by foreigners. Zinn’s thesis for pages 1-11 was that Christopher Columbus was not the storybook hero that many textbooks portray him as. Instead, he is more of a dishonest explorer who wasn’t truthful with those who supported him. Columbus wasn’t correct in his explorations either. He didn’t discover what he†¦show more content†¦But, he still goes on to say that Columbus is a good man despite his flaws. Zinn doesn’t agree that one can be a good man and still commit such vicious crimes on native people. Bartolome de las Casas brings up the issue of how the natives are treated. He discussed how the Spaniards had no problem cutting up the Indians simply to test the sharpness of their blade. Columbus felt the need to oppress indigenous peoples because they were going to ultimately lead him to the wealth. He believed that the natives were the only people that knew where the gold was. The gold was considered a sign of wealth. Columbus also wanted to find a shorter route to India. Much like finding the gold, Columbus assumed that the indigenous people could show him the way. When Columbus found the Arawak Indians, he kept them as prisoners on a ship. He believed that they were going to lead him to gold. The majority of Arawak’s died on the ship because of the cold, but two Indians were stabbed on the ship because they didn’t trade as many swords as Columbus had wanted them to. Many of the Indians were given impossible jobs and later killed when they couldn’t complete them. While others were killed when Columbus promised the king gold and slaves. Eventually the entire population died out. What was significant about Quetzalcoatl was that the Aztecs thought that Cortes may have been Quetzalcoatl

Carmina Burana Free Essays

A work that many have, at least heard a piece, of is Carmina Burana. Carl Orff composed this piece of music in 1936. A German, he was one of few composers that continued work during the Anti-Semitic rule of the country. We will write a custom essay sample on Carmina Burana or any similar topic only for you Order Now Orff based his work off of a collection of poems found at the monastery of Benedikbeuren that dates back to the Twelfth Century! Carmina Burana is a set of twenty-five pieces that concern many of things going in everyone’s life today. Drinking, gambling, love, sex, fate, and fortune are just a few of the topics Orff composed of. 1 In this concert report I will go through the pieces that stood out the most to me. As mentioned, the most famous piece of this work is the opening sequence, â€Å"O Fortuna†. This glamorous piece begins with the full orchestra and chorus playing a loud, brave tone that quickly drops off into, what I hear as a loud whisper, sung by the entire chorus. Orff doesn’t let the listener take a break by coming back with same loud tone that the piece began with. Percussion instruments can be vividly heard throughout this opening piece, seemingly above the rest of the instruments. Early in this work, Orff establishes his theme of a â€Å"Wheel of Fortune†. 2 With the boldness of the opening sounds I feel that Orff is setting the tone for the whole work. Although the work is sung entirely in Latin, the translation of the first movement may surprise most people. The opening words â€Å"O Fortune† gives the listener an idea what the piece is about. As the piece goes, Orff describes fortune as oppressing and poor, in what I believe he was feeling at the time. The last words of this movement, in translation â€Å" everyone weep with me â€Å" were the biggest surprise to me because the orchestra ends the piece in carnival like melody. The second movement of Orff’s work is titled â€Å"Fortune plango vulneraâ€Å". This is personally my favorite piece of the work because of the hit or miss harmony. Different instruments take turns using the high-low rhythms, along with the chorus. The male voice is prominent at the beginning but soon after you can hear the voice of the full orchestra. Before reading the text n translation, this piece gave the idea of a rabbit jumping through to pasture or meadow to a novice listener like myself. This piece picks up from the last movement still pertaining to fortune. In the latter part of this piece Orff actually wrote in his overall theme by mentioning â€Å"the wheel of Fortune turns†. The fourth movement, â€Å"Omnia sol temperat† is sung in a completely different way. It begins w ith a male soloist singing, accompanied softly by violins. The way Orff chose to display this movement shows that there is no defined rhythm he is following. The soloist singing in a profound masculine voice sets the tone for this movement. The next movement discussed stands out as being one of the longest works of the cantata. â€Å"In taberna quando sumus† opens with stringed instruments followed by percussion, and then a variety of other instruments join with the chorus. â€Å"When we are in the tavern†, the title sets this piece up for what I think would have a been a popular movement when it originated. Orff tells of drinking and gambling at the tavern, then goes on to list thirty names such as â€Å"the rich man† and â€Å"the poor man† that all drink. This stood out to me because I didn’t see this coming at all! It is also my least my favorite piece of the work. With the setting what it is, I didn’t particularly like the minor tone heard on and off in this movement. Orff could have been trying to relay a message by this of the tavern as a sometimes dark, bad place. The last movement of the cantata, â€Å"O Fortuna† begins just as the piece began with the same instruments and harmony. The last movement mirrors the first in a way that makes the listener understand the true tone of this work. I compliment Orff for doing this because I feel it is necessary. With a piece as strong and bold as this, I would think most composers would have chose to do this. After going back and re-listening to the first and last piece, there is no difference to my ear. The last movement does not lack any of the strength of the first movement; it’s a repeat that is well deserved. This theme has been used in many American movies, but sadly it is seldom recognized. Carl Orff made his mark in music history with Carmina Burana, namely the first and last movements â€Å"O Fortuna†. There are many more movements in this piece that all have uniqueness and glamour. Even though I am not the most avid Carl Orff fan, this piece surprised me with every movement. The overall performance of this piece was outstanding, with all the different melodies and tones, the use of full orchestra to solo vocalist, and an excellent job of conducting by Jeffery Thomas, I can see how this piece gained as much fame as it did. 1 â€Å" The Enjoyment of Music† Eleventh Edition, Kristine Forney and Joseph Machlis 2 http://classicalmusic. about. com/od/20thcenturymusic/a/carmina_burana. htm How to cite Carmina Burana, Papers

Customer Relationship Management Samples †MyAssignmenthelp.com

Question: Discuss about the Customer Relationship Management. Answer: Introduction The first and most essential step ofcustomer relationship management (CRM) is to understand what it means. It is defined as the strategies, practices, and technologies adopted by a company or an organization in themanagement and analysis of the customer interactions and the relevant data all across the customer life cycle (Tandon, Sharma, Bhulal 2017, p. 59). The goals of CRM in an organization include improving the relationship between the company and the customers since it directly addresses the concerns of the customers. In doing this, it assists in improving the business relationship with the customers of the company. The resulting impact is a driven growth of sales for the company. In most cases, CRM is designed with the aim of compiling information from customers organization channels. In other words, Fogleman (2013) donates that it is a point of contact between the company and the customers through direct emails, social media, websites, live chat, and marketing materials among others. CRM is adopted in three primary systems which include CRM Software, CRM Technology Market, and Cloud Solution. CRM Software- CRM software helps in consolidating the documents and information from the customers into a single database to enable users to access and manage the information. It is essential for the automation of various workflow processes within the organization such as alerts, calendars, and relevant tasks that are essential to customer service. It thus gives themanagement the ability to track performance as well as productivity by the customer information that has been logged into the system Cloud-Solution-It is a cloud-based system that is adopted as a CRM to provide real-time customer or company data or information to sales agents both in the office. It becomes effective as long as the devices used are internet connected i.e. laptops, smartphones, tablets, etc. However, if the company faces off/goes out of business, the access of the information can be compromised. CRM Technology Market- Adopts the use of salesforce.com, SAP, Oracle, and Microsoft as the main vendors preferred by many companies. The technology unites the administration, security, maintenance, and control functions of the database and the company information. However, it resides on the server of the organization and adopts the use of cloud computing hence allowing access to information in a remote place. In the adoption of CRM, there are many challenges experienced by the companies. Some of them include; Difficulty in developing a single view customer when different data sets are organized in a single dashboard. Reduced customer experience as a result of poor handling of technical support and long wait times on phone calls Duplicate or outdated information slows down the data processing. Adopting CRM in the organization has many benefits i.e. enables easymanagement of customer information, improves business relationship with the customers, and enables a company to retain the existing customers. Namhee and McLean (2014) also denote that adopting proper CRM in a company increases sales due to increase in the customers through better services Conclusion Effective and satisfactory customer service requires an organization to adopt proper customer service strategy. CRM enables the company to have a proper management of customer service and provide information in an easy way that can be interpreted and understood by the company workforce and the customers. Studying this topic is hence essential in gaining the relevant skills and knowledge in effective customer service management. References Fogleman, D 2013, 'Customer Service',Training, 50, 2, pp. 44-45, Business Source Premier, EBSCOhost, viewed 14 August 2017. Namhee, K, McLean, G 2014, 'Customer Service Behaviours in Korea and Implications for Training: Lessons from an Exploratory Critical Incidents Study of Customer and Employee Service Encounters',Asia Pacific Business Review, 13, 1, pp. 1-20, Business Source Premier, EBSCOhost, viewed 14 August 2017. Tandon, M, Sharma, N, Bhulal, V 2017, 'The Impact of Customer Relationship Management and its Significant Relationship to Customers' Satisfaction in Cooperative Banking: (A Case Study of Kangra Central Co-operative Bank)',Global Journal Of Enterprise Information System, 9, 2, pp. 59-66, Business Source Premier, EBSCOhost, viewed 14 August 2017.